Privacy Policy

Last Updated: September 14, 2026

At libdrap.shop, operated by B J ENTERPRISE, managed by KATHROTIYA BHAUTIK JAYANTIBHAI, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and share information when you visit or make a purchase from libdrap.shop.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Business Information

Business Name: B J ENTERPRISE
Website: libdrap.shop
Managed By: KATHROTIYA BHAUTIK JAYANTIBHAI
GSTIN: 24KRAPK3835G1ZT

Business Address:
SHOP NO-G/14, SHREENATHJI ICON,
UTRAN ROAD, OPP. UTRAN POWER HOUSE GATE,
UTRAN, SURAT, GUJARAT – 394105, INDIA

Phone: 7435804265
Email: help.renzo@outlook.com

2. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with our store, we may collect information such as:

Full name
Email address
Mobile/telephone number
Billing address
Shipping address
Order details
Products purchased
Payment and transaction information
Information provided when contacting customer support
Information you provide when submitting a return, refund, or exchange request

We may also automatically collect certain technical information when you browse our website, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Website usage information
Cookies and similar technologies

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments
Arrange shipping and delivery
Send order confirmations and updates
Provide customer support
Process returns, refunds, and exchanges
Communicate with you about your orders
Prevent fraud and unauthorized transactions
Maintain transaction and business records
Improve our products, website, and services
Understand how customers use our website
Provide relevant offers and promotional communications where permitted
Comply with applicable legal, tax, accounting, and regulatory requirements

4. Payment Information

Payments may be processed through third-party payment gateways or payment service providers.

We do not generally store complete debit card, credit card, banking, or other sensitive payment credentials on our own systems.

Payment information may be collected and processed by the relevant payment provider according to its own privacy and security policies.

5. Shopify

Our online store is hosted and powered by Shopify.

Shopify provides the ecommerce platform that allows us to sell our products and process customer orders.

Shopify and its service providers may process information necessary to provide ecommerce, payment, security, analytics, and other related services.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used to:

Keep the website functioning properly
Remember shopping-cart information
Remember customer preferences
Improve website performance
Understand website traffic and usage
Provide relevant advertising or marketing where applicable

You may be able to control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect some features or functionality of the website.

7. Sharing Personal Information

We may share necessary information with third parties who help us operate our business, including:

Shopify
Payment processors and payment gateways
Courier and logistics companies
Website and technology service providers
Analytics providers
Marketing and advertising service providers, where applicable
Customer-support service providers
Government authorities, regulators, or law-enforcement agencies where legally required

We only share information as reasonably necessary for the relevant business, operational, security, legal, or service-related purpose.

8. Marketing Communications

Where permitted by applicable law, we may use your contact information to send information about products, offers, promotions, or other updates.

You may request to stop receiving promotional communications by contacting us or using an available unsubscribe option.

Transactional communications, such as order confirmations, shipping updates, payment notifications, and important service messages, may still be sent when necessary to fulfill your order or provide our services.

9. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

Fulfilling orders
Providing customer support
Processing returns and refunds
Maintaining business records
Accounting and tax requirements
Resolving disputes
Preventing fraud
Complying with applicable laws and regulations

When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.

11. Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including requesting:

Access to certain personal information we hold about you
Correction of inaccurate information
Deletion of certain information
Information about how your information is processed
Withdrawal of consent where processing is based on consent

To make a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before completing certain requests.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, social-media platforms, or other services.

We are not responsible for the privacy practices, security, content, or policies of third-party services.

We recommend reviewing the privacy policy of any third-party website or service before providing personal information.

13. Children's Privacy

Our website is not intended to knowingly collect unnecessary personal information from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

14. Fraud Prevention and Security

We may use personal and transaction information to identify, investigate, and prevent:

Fraudulent transactions
Unauthorized payments
Abuse of promotions
Suspicious activity
Attempts to compromise our website or systems

We may share relevant information with payment providers, courier companies, service providers, or authorities where reasonably necessary for these purposes.

15. Legal and Regulatory Requirements

We may collect, use, retain, or disclose personal information where reasonably necessary to:

Comply with applicable laws
Respond to lawful requests from authorities
Meet tax and accounting requirements
Protect our legal rights
Resolve disputes
Investigate fraud or unlawful activity
Protect the safety and security of our customers and business

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

We encourage customers to review this page periodically.