Shipping Policy

Last Updated: September 14, 2026

Thank you for shopping with libdrap.shop, operated by B J ENTERPRISE.

1. Order Processing

All orders are processed after successful payment confirmation.

Orders are generally processed within 1–3 business days.

Orders may take additional time to process during weekends, public holidays, festivals, promotional periods, or periods of high order volume.

2. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.

The total delivery time may therefore be approximately 4–10 business days, including order processing.

Delivery times are estimates and may vary due to circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before the order is completed.

Any free-shipping offer will be subject to the terms displayed on the website at the time of purchase.

4. Shipping Locations

We currently ship orders to serviceable locations across India.

Availability of delivery may depend on the PIN code and the courier services available for the destination.

5. Order Tracking

Once your order has been dispatched, tracking information may be provided through the contact details supplied during checkout.

Tracking information may take some time to become active after the shipment has been handed over to the courier.

6. Delivery Delays

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur because of:

• Weather conditions

• Public holidays

• Courier delays

• Transportation problems

• High order volumes

• Incorrect or incomplete addresses

• Remote delivery locations

• Natural disasters

• Government restrictions

• Other circumstances beyond our reasonable control

We are not responsible for delays caused by events outside our control.

7. Incorrect Shipping Address

Customers are responsible for providing a correct and complete delivery address and contact number.

If an order is returned to us because of an incorrect or incomplete address, refusal to accept the shipment, or repeated failed delivery attempts, additional shipping or re-delivery charges may apply.

8. Damaged Package

If your package arrives visibly damaged, please take photographs of the package and product and contact us as soon as possible.

Please provide your order number along with photographs or videos so that we can investigate the issue.

9. Lost or Undelivered Orders

If your order has not arrived within the expected delivery period, please contact us.

We will coordinate with the relevant courier service to investigate the shipment and provide an appropriate resolution based on the circumstances.

10. International Shipping

Currently, we ship orders within India only unless international shipping is specifically made available on the website.

11. Returns and Refunds

Returns, replacements, exchanges, and refunds are subject to our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.

12. Contact Us

For any questions regarding shipping or delivery, please contact us:

B J ENTERPRISE / libdrap.shop
Managed By: KATHROTIYA BHAUTIK JAYANTIBHAI

Phone: 7435804265
Email: help.renzo@outlook.com

Business Address:
SHOP NO-G/14, SHREENATHJI ICON,
UTRAN ROAD, OPP. UTRAN POWER HOUSE GATE,
UTRAN, SURAT, GUJARAT – 394105, INDIA

GSTIN: 24KRAPK3835G1ZT